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Frequently asked questions
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How do you find an installer trained on NCS products?
You can use the Find an Installer option to locate someone trained to install NCS products. This is scheduled to launch in the not too distant future. In the meantime please contact our sales team for further information.
How can I find a trained installer for your products?
Use our Find an Installer service to locate an installer who has been trained on our products. If you need help, contact our team and we will point you in the right direction.
Do you supply products across the UK?
Yes. We work with customers across the UK, including housing associations, care providers, and local authorities.
Do you provide installation and maintenance support?
Yes. We have approved installers for social alarms, door entry, analogue to digital converters and warden call systems. We can recommend installers we work with to cover your maintenance support needs.
Can you help me choose the right system?
Yes. We can review your requirements and point you to the most suitable telecare, warden call or door entry solution.
Can you supply systems for both new builds and retrofit projects?
Yes. We supply integrated telecare, door entry, and access control systems for new installations and upgrades. Tell us about the scheme and we will advise.
Do you offer training for installers?
Yes. We can train installers on our products and systems. Contact us to discuss the training you need and the products involved.
Can you help specify a bespoke solution for my scheme?
Yes. We can work with you to match the right telecare, warden call, door entry or access control setup to your project needs. Share the scheme details and we will advise on the best options.
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