Symphony Gateway / Manager Tablet
Access Control, Warden Call, New, Group Living, Product Focus
Description
Symphony is a digitally ready all IP system. It uses the latest touch screen technology on a variety of devices to allow real customer choice and freedom. The User Interface is simple but effective allowing the user to truly embrace the power and benefits of real-time video interaction. A reliable, always-on, flexible solution, Symphony is digitally ready for today and well into the future.
Features
Touch Screen User Interface - Ideal for Limited dexterity and Simplicity
Privacy Function - Reduces Nuisance calls
Android Operating System - Android OS 10
Integrated Phone Book - Stores Most Common Numbers
All Events Recorded - Full Audit Trail of calls made and received etc
Play Store Access - Allow for 3rd Party Applications to be Installed
Wi-Fi Hotspot Available - Integrate onto higher Bandwidth Service
Battery Back-Up - The system remains operational in the Mains Failure condition
Melody Handset Option - Integrated Service with real choice
Video Door Entry - Audio and Video Communications
NCS Intellectual Property - Customisable Options
Resident to Resident Calls - Video or Audio or both
Network Radio Receiver - Sitewide Telecare Coverage
Door Panel with Integrated Access Control - Complete Door Management Solution
It supports onsite, offsite and local offsite calls.
Pendants support.
It sends faulty unit alerts to both the onsite ARC and offsite ARC if any of the room units in the building go faulty.
It provides a broadcasting feature if staff want to make announcements to all residents in the building at the same time.
The Symphony Gateway tablet shows all the active alarm calls from different units/apartments on the screen, including unit IDs and alarm types.
We also have a data backup feature.
We have full remote access to this gateway device, allowing us to do software upgrades remotely, change any settings, and provide troubleshooting and remote support to our clients (we provide 100% fully remote support).
It sends heartbeat requests to both onsite and offsite servers to ensure the connection is active. If no response is received, it generates an alert to both onsite and offsite alarm receiving centers (ARCs).